IJOVA Journals


Current Issue

Vol. XXIII, No. 2 (July, 2018)
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Individual Issues:
Pet Visitation:  A Study of Hospital Volunteer Motivations

Michael Campbell, Diane Scotland-Coogan, Ph.D., Lloyd Werk, MD, MPH
Volunteers have been a valuable resource in healthcare.  Effective recruitment and engagement of volunteers help drive the Institute for Healthcare Improvement's (IHI's) triple aims of improved patient experience, care and cost reductions.  IHI is a not-for-profit organization seeking to improve health and health care worldwide by partnering with "visionaries, leaders, and front-line practioners around the globe to spark bold, inventive ways to improve the health of individuals and populations" (IHI, 2018).  Volunteer recruitment and engagement requires understanding motivations for volunteers and matching that motivation with opportunities to give back.  This study explores the unique motivations for volunteers who bring in their certified dogs to visit children in a pediatric hospital system.  Data was collected to explore motivational trends in this volunteer's sample (n=26).  This study found that these volunteers, when compared with general hospital-based volunteers, are significantly more motivated by an altruistic drive to serve others as well as a sense of personal development and learning.  These powerful themes are developed and discussed along with recommendations for future efforts to nurture the growth of volunteerism in similar settings.
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Integrated Review of Volunteer Retention and Implications for Training
Kylie Lowenberg-DeBoer, Mesut Akdere, Ph.D., 
Nonprofit human service organizations rely heavily on volunteers, and the expenses incurred throught the volunteer training process amplifies the importance of retention.  A review of the literature on human service volunteer retention shows three key factors recurring around the globe and across fields of research:  motivation, satisfaction, and socialization.  This paper explores these factors and their interrelationships as well as implications for training program design.  The small number of studies focused specifically on retentrion as it relates to training illustrates a gap in the recent research and may be an appropriate avenue for future research.
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Confessions of Three (over) Achievers, Programming for Affiliation-Motivated Volunteers
Ken Culp, III, Ph.D.,  Harriett C. Edwards, Ed.D, Jenny W. Jordan
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Vol. XXIII, No. I
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Modeling Volunteer Retention in Professional Membership Associations through Targeting Specific Motivations and Satisfying Certain Aspects of Volunteer Experience
Marina Saitgalina
Despite the abundance of the literature on volunteer motivation, satisfaction, retention, and the logical connection between the three concepts, the idea that certain types of motivation and satisfaction can sustain volunteer retention better than others has not been studied much. Furthermore, nonprofit research literature abounds with studies of charitable 501(c)(3) organizations, when far less is known about other kinds of nonprofits such as 501(c)(6) professional membership associations.
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Creating, Implementing, and Supporting a State-wide Volunteer Conflict Management System
Dan Teutebert, Lauren Scanga, Natalie Stott, Brian Brandt, Eric William Larsen, Melissa McElprang Cummins, Jana S. Ferris
Volunteers are essential in carrying out the mission of Washington State University Extension. Properly managed volunteer conflict in Extension programs can have a positive impact on the organization's image, the ability to achieve programmatic outcomes, recruitment and retention of volunteers, and ultimately fulfilling the mission of the organization. A comprehensive volunteer conflict management system was created and implemented across the 4-H Youth Development program at Washington State University.
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Befriending with Socially Isolated Immigrant Seniors: An Inquiry into its Contributions and Challenges
Behnam Behnia
Social isolation is a major risk factor for a host of physical and psychosocial health problems among older adults. The Befriending program is a community intervention used by service agencies to reduce social isolation among older adults. While there are several reports on the positive effect of these programs on the lives of older adults in general, there is no information on its use with the immigrant population.
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Past Issues

Volume XXXII (2016-2017)

Volume XXX (2013)

Volume XXIX (2012)

Volume XXVIII (2011)

Volume XXVII (2010) Volume XXVI (2009) Volume XXV (2008) Volume XXIV (2006-2007)
Previous issues of the journal are in paper format only and are currently being digitized.  They will be posted here at a later date.