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- Service Enterprise Program Overview
THE SERVICE ENTERPRISE PROGRAM STRENGTHENS NONPROFIT CAPACITY THROUGH THE FUNDAMENTAL AND STRATEGIC USE OF VOLUNTEERS AND THEIR SKILLS TO ADDRESS COMMUNITY NEEDS.
As of October 1, 2022 AL!VE became the administrator of the Service Enterprise Program. We will continue to work with Points of Light and the national hub network to bring this organization change management program to nonprofits across the country helping to enhance and sustain the spirit of volunteering.
What is a SERVICE ENTERPRISE?
A Service Enterprise is an organization that strategically leverages volunteers to achieve operational efficiency and greater social impact. Service Enterprises are among the top 11% of nonprofits in the country in volunteer engagement and organizational performance. Research conducted by TCC Group and Deloitte shows that nonprofits operating as a Service Enterprise are as effective as peers, but at almost half the median budget and are significantly more adaptable, sustainable, and scalable. Join the journey to become a leader in capacity building and engagement by becoming a certified Service Enterprise Organization or Training Hub.
SERVICE ENTERPRISE Benefits & Resources
Organizations have access to the Service Enterprise Diagnostic, a thorough, research-based assessment of their existing volunteer engagement practices that informs their training and provides tailored recommendations for improvement based on 12 characteristics.
Organizations receive up to 16 hours of training focused on change management and volunteer engagement to help them transform and reimagine how they currently engage volunteers.
Organizations receive up to 10 hours of coaching to help them translate knowledge from the training into action for their organization.
Organizations receive a designation signifying a commitment to leveraging the time and talent of volunteers to meet the organization’s social mission.
Organizations that join the Service Enterprise program will be able to network with each other, share best practices and provide peer-to-peer support.
Research & Resources
Organizations gain access to proprietary content and research, including a robust resource library with trends and reports about how best to engage and manage volunteers.
Check out this 5-minute video to learn about the Service Enterprise Program and how it can help nonprofits better leverage the skills and talents of volunteers.
Learn more about how Service Enterprise, an organizational change management program, can help your organization and community better engage volunteers in this 1-hour recording.
Service Enterprise Training Hubs & Certified Organizations
We offer both local training hubs and national trainers to deliver support to nonprofits that are seeking to effectively and efficiently leverage volunteers to deliver their mission.
Service Enterprise Training Hubs are noted by black pins and Certified Organizations are green.