Nicole is a dynamic leader in volunteer, intern and community engagement with over two decades of experience in both the nonprofit and for-profit sectors, including the performing arts, social services, sports, media and entertainment. As a Certified Volunteer Administrator (CVA) and recognized thought leader, Nicole has been at the forefront of creating scalable, impactful and capacity building volunteer and internship programs that emphasize recruitment, engagement, retention, and mentorship. She has developed recognition programs that have strengthened organizational cultures and volunteer experiences. Her professional background brings a creative and innovative approach to her leadership in the nonprofit and volunteer sectors.

With a B.S. in Broadcast/Design Art and certification in Diversity, Equity, and Inclusion from the University of South Florida, she brings a creative and inclusive lens to volunteer engagement, ensuring diverse voices are represented and compelling stories are shared to inspire meaningful community involvement.

Deeply passionate about supporting leaders of volunteers and volunteer engagement professionals, Nicole is committed to empowering them with the tools, recognition, and community they need to thrive.

This led to her publishing the 101 Affirmations for Volunteer Engagement Administrators and sparked the creation of the From the Suggestion Box podcast that she hosts. She is an international motivational speaker and her work has been featured in The Chronicle of Philanthropy, Human Capital Leadership Magazine, and The Volunteer Management Report.

Nicole's dedication to community impact extends to her volunteerism and board memberships. She has served as a board member for AL!VE, Ageless Chic Magazine, and the Arts & Business Council of Miami. She is also a mentor for the Tessitura Network's Career Accelerator program, where she supports young arts professionals in developing their leadership skills and voices within the arts industry.

Nicole has been recognized for her contributions with several prestigious honors, including the 2022 United Latina Amplifying Voices Award, the 2020 AL!VE Emerging Leader Impact Award, 2019 WLRN's Women Who Inspire You and being named one of Legacy Miami's Most Prominent and Influential Black Women in Business in 2019.

A proud Afro-Latina and American of Panamanian descent, she loves music, salsa dancing and a good suspense novel.